Universal Telecom
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Security and compliance

What you can check before trusting us with your company's telephony: our status as an operator, where your data is hosted and how the platform runs.

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Operator registered with the CNMC

Universal Telecom Experts is listed in the operator register of the CNMC, Spain's telecoms regulator, under no. 2012/2323, which authorises it to run networks and provide electronic communications services. We have been an operator since 2005.

RIPE NCC member

We are a member of the RIPE NCC, the regional internet registry for Europe, the Middle East and parts of Central Asia.

Data hosted in Spain, in line with the GDPR

Your telephony data, call recordings included, is hosted in Spain in line with the General Data Protection Regulation.

Redundant infrastructure

The platform runs on redundant infrastructure.

99.5% measured availability

This is the platform's measured availability over the last 12 months. It is a measured figure, not a contractual commitment.

Further reading

Security and compliance FAQ

Is Universal Telecom a registered operator?

Yes. Universal Telecom Experts is listed in the CNMC operator register under no. 2012/2323 and is a member of the RIPE NCC. It has been an operator since 2005.

Where is the data hosted?

In Spain, in line with the GDPR, call recordings included.

What availability does the platform have?

Measured availability over the last 12 months was 99.5%, on redundant infrastructure. It is a measured figure, not a contractual commitment.

Need anything else for your assessment?

If your company has a supplier questionnaire or its own requirements, send them over and we'll go through them with you.

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