Welcome to the Universal Telecom blog
Practical guidance on international business telecoms: cloud PBX, SIP trunking, local numbers in 70+ countries and developer APIs, from the Universal Telecom team.
Hello and welcome. If your company sells, supports or hires across borders, your phone system should keep up with you. That is what this blog is about: making international business communications simpler, clearer and cheaper to run.
What to expect
Expect short, practical posts from the people who build and operate our network:
- Going virtual. Moving from on-premise hardware to a cloud PBX: call queues, IVR menus and remote extensions your team can use from anywhere.
- Sounding local, everywhere. Getting local numbers in more than 70 countries with global numbering, so customers in Paris, Berlin or New York call you at a local rate.
- Connecting what you already have. Plugging your existing PBX into our network over SIP trunking, and automating calls and messaging with our developer APIs.
A note on AI
Conversational AI — WhatsApp agents, voice agents, call analysis — lives under our dedicated brand, utio.io. On this blog we stick to the telecom infrastructure underneath.
Got a topic you would like us to cover? Tell us about it.